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Booking conditions:

SECURITY OF YOUR DATA:

The data provided in your online booking will be stored in a computer file and can be accessed by the user from the "search/cancel booking" section located in the upper part of this web page.

GUARANTEE POLICY

All reservations must be guaranteed by means of a valid credit card at the time of booking. Payment for your stay will be made directly at the hotel upon arrival. Payment is due upon arrival.

CANCELLATION POLICY

Expo Hotels and Resorts reserves the right to alter the cancellation policy to that of a group booking in accordance with the number of bedrooms and nights booked.

If you cancel up to 3 days before the arrival date, no fee will be charged. If you cancel later, 100 percent of the first night will be charges. In case of no-show, 100 percent of total price of the reservation will be charged.

If you do not arrive at the hotel on the expected day of arrival, your reservation will be cancelled and you will be charged for the first night of your stay.

Stay Options cancellation: If your reservation is cancelled 48 hours before the arrival date, the total amount of your stat options will be charged.

To validate your notice of cancellation, and to avoid any charges, we ask you to send an email or fax to the Reservations Department of the hotel informing them that you would like to cancel your reservation. You can also cancel your booking in the "search/cancel booking" section located in the upper part of this web page.

In the case where confirmation of your reservation is not presented when you arrive at Reception, the hotel will not answer for any error relating to your reservation, whether it is the cost of your booking or the number of people and/or services reserved.

TOURIST TAX APPLICABLE IN CATALONIA

Pursuant to the provisions in Act 5/2012 of 20 March on tax, financial and administrative measures and the creation of the Tax on Stays in Tourist accommodation Establishments, published in the Official State Gazette (BOE) number 83 of 6 April, the Tax on Stays in Tourist accommodation Establishments will come into force from 1 November 2012, which will be charged per person and per night in Barcelona, in 4* and 4*S hotels at €1.10+VAT and 5* hotels at €2.25+VAT, up to a maximum amount of 7 room units per person and is not applicable to minors under 16 years of age.

This tax is not included in our rates and must be directly paid by the guests at the hotel as of 01/11/2012.

NOTE: The taxes applied will be those that are in force in Spain at the moment of payment or at the moment that the service is rendered.

As of 29 October, the new Spanish Act 7/2012 stipulates the following limitations for cash payments: persons resident in Spain may pay up to €2,499.99 and persons non-resident in Spain may pay up to €14,999.99 in cash.